HSBC/Hang Seng Bank CSV file

06-Sep-2022 · Felix Fung

Why configure a bank account for HSBC/HSB CSV format?

Your company has a bank account at HSBC or Hang Seng Bank. This new CSV file is introduced to support the Hong Kong Faster Payment System (FPS). You would like to submit autopay instruction in CSV format after preparing payroll in Backstage.

How to configure a bank account for HSBC/HSB CSV format?

  • Go to Master Data -> Bank Account
  • Create / Open the record you are working with:
    • Bank Account Number: Not required BUT please fill in Company Bank Account Number without Bank Code for reference
    • Autopay File Template: Select "HsbcCsvAutopay"

Points to note

  • Incorrect bank account number: HSBC online bank will report corrupted file when there is actually incorrect bank account number. Check newly added bank account number to make sure they are correct.