The following are sample comments for you to make reference. While you can directly apply the listed sample comments to your appraisal procedure, two key concepts we wish to deliver and remind are:
|
Excellent Result |
Leadership Quality |
Able to steer improvement in quality of team performance by setting example |
Embrace to chance to make difficult decision while offering justification |
Communication Skill |
Deliver inspiring presentations to stakeholders in multiple occassions |
Praised by other departments for clear explanation on new and complex ideas |
Initiative |
Demonstrate perfect judgement when starting new initiatives to drive better results |
Willing to take up tasks typically not welcomed by others |
Team Work |
Being counted on and well-received by colleagues and management |
Help create inclusive environment where colleagues can always fully participate |
Quality of Work |
Able to identify problems on timely basis to streamline the process |
Exceed expectation on time and quality of delivery |
Customer Service |
Zero customers' complaint in previous year |
Able to maintain composure even when dealing with demanding customers |
|
Satisfatory Performance |
Leadership Quality |
Cheerful and willing to help subordinates when needed |
Work hard to ensure clear communication within the team |
Communication Skill |
Able to being patient when communicating on difficult topics |
Convey and explain new ideas in a simple manner |
Initiative |
Always bring positive attitude to work |
Able to work under pressure |
Team Work |
Able to share knowledge effectively within team |
Willing to offer help when junior staff in need |
Quality of Work |
Being detailed-minded in daily work |
Meeting company's best practice in daily work |
Customer Service |
Meet deadline and target without compromising quality of service |
Occassionally praised by customers for enquiry handling |
|
To Be Improved |
Leadership Quality |
May actively delegate and empower subordinates to a further extent to improve team performance |
May engage subordinates by frequent updates on company's and project's target and progress |
May further understand needs and feedbacks from subordinates |
Communication Skill |
Prone to occasional mis-communication with colleagues/client |
Tendency to withhold bad news, missing opportunity to correct so at early stage |
Initiative |
Able to deliver expected results though subject to continuous supervision |
May initiaie ideas for improvement in area of focus |
Team Work |
May improve level and quality of participation in team-work by active involvement in discussion and timely attendance in meetings |
Quality of Work |
Occasionally fall short of highest standard of work and loss of focus in work |
Can be more careful and less error-prone |
Customer Service |
Prone to over-promise and fail to properly manage customers' expectation |